Order by 2pm ET for same-day shipping

Search

Search products, brands, articles, and pages

Back to resources

Resources / Contact

Professional inquiries

Direct contact routes for researchers, policymakers, and journalists. These go to dedicated teams — not the general consumer form.

Researchers & Clinicians

research@kratom.com

Data requests, sample requests for analytical verification, collaboration on clinical or pharmacological studies.

Policymakers & Staff

policy@kratom.com

Briefings, comment submissions, position paper PDFs, state-level legislative context. Direct line to our regulatory affairs team.

Journalists

press@kratom.com

Interview requests, statements, fact-check support, and press kit. Turnaround within one business day; note deadlines in your message.

Response expectations

  • 01Routine inquiries: within one business day.
  • 02Time-sensitive media requests: note the deadline in your subject line.
  • 03Research collaborations: allow 3–5 business days for a substantive reply.

Looking for a specific document you could not locate on this site? The Scientific Literature and Briefing Documents sections are the first places to check.

All resources