Wholesale · Quality Assurance
Quality you can stock with confidence
The supply-chain decisions, lab testing protocols, and traceability practices behind every wholesale lot we ship. Written for wholesale buyers — retailers, formulators, and distributors — evaluating us as a long-term supplier.
Wholesale buying is a long-term decision, not a single purchase. The supplier you choose becomes part of your inventory cycle, your customer’s experience of your store, and (in regulated states) part of your compliance file. This page covers what you need to evaluate kratom.com as that supplier.
01 · Sourcing & supply chain
Where the leaf comes from, and how we know
The character of a kratom lot is determined long before milling. The trees, the soil, the harvest timing, and the drying method together account for most of the variation between two products with identical labels. Our supply chain is built around the parts of that process that affect what reaches your shelves.
Named partner farms
Continuous relationships with established farms in Surat Thani (Thailand) and across West Kalimantan and Sumatra (Indonesia). We can identify the source of every lot to the farm level, not just the country.
Selective harvest
Leaves are picked at the maturity stage that matches the intended product (red, green, white). No blending across maturity tiers, which keeps the alkaloid profile of each strain consistent batch-to-batch.
Shade-drying
All lots are shade-dried indoors with controlled airflow, which preserves alkaloid content. Sun-drying — the cheaper alternative — is not part of our supply chain.
Single-origin lots
Each batch comes from a single farm, single harvest. We do not blend across origins to hit volume targets, because doing so loses the consistency that makes the leaf identifiable.
02 · Lab testing
Per-batch CoAs from independent labs
Every lot is tested by an ISO 17025-accredited third-party laboratory before release. The Certificate of Analysis travels with the product — your shipment, your invoice, and your end customer’s reassurance. The panel covers:
Heavy metals
Lead, arsenic, cadmium, mercury — quantified in ppm against California Prop 65 thresholds and USP <232> limits.
Microbial contaminants
Salmonella and E. coli (must be absent), total yeast and mould (< 10,000 CFU/g), total aerobic bacterial count.
Alkaloid quantification
Mitragynine and 7-hydroxymitragynine percentages by weight. Verifies that each batch matches the labelled strain profile and confirms full-spectrum integrity.
Solvent residues (extracts only)
Confirms our full-spectrum extracts are water-extracted, with no detectable ethanol, methanol, or other solvents.
Pesticide screening
Multi-residue panel covering organophosphates, pyrethroids, carbamates, and other classes commonly used in tropical agriculture.
Batch numbers on the CoA, on the product packaging, and in our internal records all match. If you need to verify any lot you’ve received, your account manager can pull the full chain of documentation in minutes.
03 · Product scope
Whole leaf and full-spectrum extracts only
We sell plant-derived kratom only. Our wholesale catalogue does not include isolated 7-hydroxymitragynine, synthetic kratom alkaloids, or any product that requires concentration of single alkaloids out of the natural plant ratio.
This is a regulatory and safety position, not just a marketing one. Synthetic and isolated 7-OH products have a meaningfully different risk profile and a separate regulatory conversation — stocking them alongside whole-leaf product creates exposure for retailers in states that distinguish between them. Our scope keeps that line clear so you can stand behind everything you sell from us.
04 · Regulatory & GMP
Compliance documentation when you need it
AKA GMP qualification
We are an American Kratom Association GMP-qualified vendor, audited against the AKA’s manufacturing standards. Verifiable on the AKA member directory. The qualification covers testing protocols, batch traceability, recall procedures, and facility hygiene.
KCPA-compliant labelling
Wholesale shipments destined for Kratom Consumer Protection Act states arrive with labelling that meets state requirements: ingredient disclosure, alkaloid concentrations, manufacturer information, and batch identification.
State-by-state guidance
We do not ship into states where kratom is prohibited. For states with active legislation in motion, your account manager will flag changes that affect what you can stock or how you must label.
Documentation file
On request: per-shipment CoAs, AKA GMP certificate, supplier qualification statements, and a sample of typical product specifications — the package most retailers and distributors need for their own compliance file.
05 · The wholesale partnership
What you get as a kratom.com wholesale partner
The standards above only matter to you if they translate into something you can rely on operationally. Here’s what they look like in practice for a wholesale account.
CoA per shipment
Every wholesale shipment is accompanied by the third-party Certificate of Analysis for the specific lot you receive. Batch numbers on the bag match the CoA — your end customers can verify.
Batch traceability
From farm to your invoice. We can pull the full chain of custody for any lot you have stocked, which matters if you ever need to respond to a customer concern or a state-level inquiry.
Regulatory documentation
AKA GMP qualification verifiable on the AKA member directory. KCPA-compliant labelling for wholesale orders shipping into KCPA states. Documentation we can supply for your own compliance file.
Consistent supply
Established farm relationships mean we can plan inventory across seasons, not scramble for supply. Lead times and quantities are predictable, which lets you plan your own ordering with confidence.
Ready to start a conversation?
Apply for a wholesale account and we’ll set up an introductory call to walk through your needs, share specific batch documentation for the products you’re considering, and answer any compliance questions specific to your market.